Medicare Advantage Quality Measurement & Performance Assessment Training Conference

On April 8-9, 2008, a two-day educational conference sponsored by the Centers for Medicare & Medicaid Services (CMS) was conducted in Baltimore, MD. The conference was designed to enhance participants' knowledge on various topics pertaining to quality measurement and performance in Medicare Advantage. The presentation slides from this conference are available in PowerPoint (.PPT) and Hypertext Markup Language (.HTM) formats. Conference audio presentations are available in Windows Media Player (.MP3) format, and written transcriptions for the audio presentations are available in Portable Document File (.PDF) format.

Medicare Advantage Quality Measurement & Performance Assessment Training Conference slides and transcripts are accessible by clicking on the PPT, HTM and PDF links below. The MP3 files require a Windows Media Player to open, which may be downloaded from this Windows Media Player link.

Conference Overview – Samuel C. "Chris" Haffer, CMS; Audio/Transcript: (MP3, 3.4 MB) (PDF, 14 KB)

Welcome and Introduction - Charlene Frizzera, CMS; Audio/Transcript: (MP3, 3.3 MB) (PDF, 23 KB)

Morning Plenary Sessions

• A Decade of HEDIS: Celebrating Success and Shaping the Future – Margaret O'Kane, NCQA; Slides: (PPT, 1.9 MB) (HTM, 3 KB) Audio/Transcript: (MP3, 21.3 MB) (PDF, 85 KB)
• Measuring Quality & Performance in Medicare Advantage: Where We've Been, Where We Are, and Where We're Going – Abby Block, CMS; Slides: (PPT, 1.5 MB) (HTM, 4 KB) Audio/Transcript: (MP3, 13.5) (PDF, 26 KB)

Luncheon Keynote Address

• Quality Measurement in Action: Value Driven Health Care - Carolyn Clancy, AHRQ; Slides: (PPT, 10.2 MB) (HTM, 4 KB) Audio/Transcript: (MP3, 23.5 MB) (PDF, 99 KB)

Afternoon Panel Sessions

Understanding the Basics: Making Sense of the Alphabet Soup of CMS' MA Part C and Part D Reporting Requirements

Introduction (Panel Moderator) – Sonya Bowen, CMS; Audio/Transcript: (MP3, 1.3 MB) (PDF, 10 KB)

• HEDIS, Chronic Conditions Improvement Program, Quality Improvement Projects - Chris Eisenberg, CMS; Slides: (PPT, 58 KB) (HTM, 4 KB) Audio/Transcript: (MP3, 4.6 MB) (PDF, 31 KB)
• Consumer Assessment of Healthcare Providers and Systems – Elizabeth Goldstein, CMS; Slides: (PPT, 214 KB) (HTM, 4 KB) Audio/Transcript: (MP3, 5.4 MB) (PDF, 22 KB)
• Medicare Health Outcomes Survey – Sonya Bowen, CMS; Slides: (PPT, 459 KB) (HTM, 4 KB) Audio/Transcript: (MP3, 6.2 MB) (PDF, 30 KB)
• MA Part D - Alice Lee-Martin, CMS; Slides: (PPT, 3.0 MB) (HTM, 4 KB) Audio/Transcript: (MP3, 5.5 MB) (PDF, 32 KB)
• MA Special Needs Plans – Philip Renner, NCQA; Slides: (PPT, 402 KB) (HTM, 3 KB) Audio/Transcript: (MP3, 7.1 MB) (PDF, 36 KB)

Question and Answer Session – Audio/Transcript: (MP3, 4.4 MB) (PDF, 19 KB)


Reports from the Field: Using Data to Improve Quality and Performance

Introduction - Samuel C. "Chris" Haffer, CMS; Audio/Transcript: (MP3, 1 MB) (PDF, 10 KB)

• Using Data to Improve Quality and Performance - Jennifer Clark, CMS Region IV; Slides: (PPT, 616 KB) (HTM, 4 KB) Audio/Transcript: (MP3, 9.5 MB) (PDF, 43 KB)
• HOS - Richard Hector, HSAG; Slides: (PPT, 575) (HTM, 4 KB) Audio/Transcript: (MP3, 7.4 MB) (PDF, 37 KB)
• Using HOS to Inform Quality Measurement - Eliot Fishman and Suzanne Tamang, Metropolitan Jewish Health System; Slides: (PPT, 915 KB) (HTM, 3 KB) Audio/Transcript: (MP3, 8.6 MB) (PDF, 36 KB)
• Medicare Advantage Quality Review Organization - Laura Stewart, Lumetra; Janice Acar, IPRO; Jody Jobeck, Delmarva Foundation; Slides: (PPT, 485) (HTM, 4 KB) Audio/Transcript: (MP3, 10.2 MB) (PDF, 25 KB)

April 9, 2008

Introduction - Samuel C. "Chris" Haffer, CMS; Audio/Transcript: (MP3, 912 KB) (PDF, 10 KB)

Morning Panel Sessions

Empowering a More Informed Consumer (Part C & D Report Cards)

Panel Discussion Audio/Transcript: (MP3, 21.4 MB) (PDF, 91 KB)

• Consumer Testing of Part C and Part D – Elizabeth Goldstein, CMS; Slides: (PPT, 1.8 MB) (HTM, 4 KB)
• Medicare Plan Ratings – Vikki Oates, CMS; Elizabeth Goldstein, CMS; Slides: (PPT, 2.8 MB) (HTM, 4 KB)

Cutting Edge Research Findings from the Science of Performance Measurement and Quality Improvement

Panel Discussion - Audio/Transcript: (MP3, 26.4 MB) (PDF, 96 KB)

• Findings from the 2007 Medicare CAHPS Survey - Marc Elliott, RAND Corporation; Slides: (PPT, 106 KB) (HTM, 4 KB)
• New Measures in HOS: Preventive Care and Vulnerability - Judy Ng, NCQA; Slides: (PPT, 383 KB) (HTM, 3 KB)
• Association of HEDIS Performance with Health Outcomes, Panel Moderator – Sarah Hudson Scholle, NCQA; Slides: (PPT, 386 KB) (HTM, 3 KB)

Keynote Address

• Aligning Incentives: Pay-for-Performance and Medicare Advantage – Gail Wilensky, Project Hope; Slides: (PPT, 466 KB) (HTM, 3 KB) Audio/Transcript: (MP3, 26.4 MB) (PDF, 62 KB)

Question and Answer Session – Audio/Transcript: (MP3, 5.6 MB) (PDF, 17 KB)

Concluding Comments - Samuel C. "Chris" Haffer, CMS; Audio/Transcript: (MP3, 483 KB) (PDF, 9 KB)