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HOS Survey Vendors
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CMS Approved HOS 2022 Survey Vendors

The Centers for Medicare & Medicaid Services (CMS) developed the Medicare Health Outcomes Survey (HOS) Vendor Program to establish standardized data collection to promote comparability of results across Medicare Advantage Organizations (MAO). MAOs select and contract with a CMS-approved HOS survey vendor to administer the survey using a mixed mode (mail and telephone) protocol. To become a CMS-approved HOS survey vendor, an organization must demonstrate that it has the capability, experience, and personnel to collect and report accurate HOS survey results.

This table lists the survey vendors that are approved to administer the HOS in 2022, including contact information for the organization’s primary contact. The approved survey vendors successfully completed HOS survey vendor training in May 2022.

Center for the Study of Services (CSS)
Alok Shrestha
1625 K Street, NW, Suite 800
Washington, DC 20006
Tel: (202) 454-3055
DataStat Inc.
Ellen Johnson
3975 Research Park Drive
Ann Arbor, MI 48108 

Tel: (734) 994-0540 x158
Market Decisions Research
Nathaniel Mildner
511 Congress St, Suite 801
Portland, ME 04101
Tel: (530) 355-5578
SPH Analytics
Vicki Sheheane
11605 Haynes Bridge Road, Suite 400
Alpharetta, GA 30009
Tel: (470) 394-3059

For more information, please contact the NCQA HOS Project Team (hos@ncqa.org).


This page was last modified on 06/27/2022

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